Shipping

DELIVERY IN AUSTRALIA

*Please be aware that we are currently experiencing shipping delays of up to 21 business days for international orders due to COVID-19. We apologise for any inconvenience this may cause*

• Orders placed before 11:00AM AEDT, Monday - Friday will be dispatched the same day.
• Orders placed after 11:00AM AEDT, on weekends or public holidays will be dispatched next business day.
• Startrack Premium Express Shipping is available at checkout for a flat $15 fee and is recommended for time sensitive orders.

DELIVERY WORLDWIDE

• International orders may experience minor delays due to COVID-19.
• We offer international shipping via DHL eCommerce International Shipping for a flat $30 fee.
• All international orders are fully trackable via Starshipit.

CUSTOMS, IMPORT DUTIES & TAXES

• All international orders are dispatched from Melbourne, VIC Australia.
• We provide the option at checkout to prepay your import duties and taxes. These duties are calculated based on your shipping address and order value.
• We recommend prepaying your duties and taxes to ensure you do not experience delays at Customs and are not charged greater import fees.